How Eastlink Pay Works
Eastlink Pay bridges your business to Safaricom M-Pesa. Here is the complete payment journey from initiation to settlement.
1
Cashier Initiates Payment
An authorized employee enters the customer's phone number, amount in KES, and optional invoice/ticket reference inside Eastlink Pay.
2
Eastlink Sends M-Pesa Prompt
Eastlink dispatches an STK Push payment prompt securely to Safaricom's M-Pesa API system.
3
Customer Enters M-Pesa PIN
The customer receives the official Safaricom pop-up prompt on their mobile phone and enters their M-Pesa PIN.
4
Instant Dashboard Confirmation
Eastlink receives the async transaction result, updates the database, and alerts the cashier with the M-Pesa receipt.